DeskRoom – Chrome Extension Frequently Asked Questions

DeskRoom – Chrome Extension Frequently Asked Questions.Knowledge Management System (KMS) and answer recommendation for CS/CX teams

FAQ from DeskRoom - Chrome Extension

What is DeskRoom?

A counseling assistant service for CS teams

How to use DeskRoom?

Upload manuals and counseling records to create a Knowledge Base with Q&A format. Use the answer recommendation feature by dragging customer messages or entering inquiries.

What formats can be uploaded for manuals and records?

All formats including Excel, Word, PDF, etc. are supported.